1. About Our Website

This website is operated by HEALY HEATING LTD and provides information about heating products, including radiators, portable heaters, and related product details.

We aim to keep all information accurate and updated. However, product details, availability, and specifications may change when necessary.

2. Product Information

We carefully prepare product descriptions to help customers understand available items before placing an order.

• Product colours may vary slightly depending on screen settings.
• Product measurements should be checked before purchase.
• Customers are responsible for ensuring products are suitable for their requirements.

3. Orders and Confirmation

After placing an order, customers should check that all information provided is correct.

Requests to correct order details should be submitted within 24 hours where possible.

Orders are considered confirmed after the relevant order information has been reviewed and accepted.

4. Product Availability

All products are subject to availability.

If an item becomes unavailable after an order has been placed, we will contact the customer and provide appropriate assistance.

5. Pricing and Product Changes

We reserve the right to update product prices, descriptions, and availability information when necessary.

Changes will not affect orders that have already been confirmed unless required by circumstances outside our reasonable control.

6. Customer Responsibilities

Customers are responsible for providing accurate information and ensuring that purchased products are handled correctly.

• Customers should check product requirements before purchase.
• Products should be used according to suitable instructions.
• Customers should seek professional assistance where installation requires specialist knowledge.

7. Delivery Terms

We provide delivery services according to our Shipping Policy.

Delivery times may be affected by circumstances outside our reasonable control, including transportation delays, weather conditions, or unexpected operational issues.

8. Returns and Exchanges

Returns and exchanges are handled according to our Return and Exchange Policy.

Customers must follow the required process and provide accurate order information when requesting assistance.

9. Website Content and Intellectual Property

All website content, including text, images, designs, and materials, belongs to HEALY HEATING LTD or is used with appropriate permission.

Website content must not be copied, reproduced, or used for commercial purposes without approval.

10. Limitation of Responsibility

HEALY HEATING LTD takes reasonable steps to provide accurate information and reliable services.

We are not responsible for issues caused by circumstances outside our reasonable control, incorrect customer information, improper product handling, or use outside recommended purposes.

11. Updates to These Terms

We may update these Terms & Conditions when necessary to reflect changes in our services, website operation, or business requirements.

Updated terms will apply immediately once published on this page.

12. Contact Us

If you have questions about these Terms & Conditions, please contact our team.